Return and Refund Policy
- No Return & No Refund Policy (General)
- Due to the nature of our products, we do not accept general returns, exchanges, or issue refunds for buyer's remorse, change of mind, incorrect selection, or compatibility issues once an order has been successfully delivered.
- Damaged, Defective, or Wrong Items
- We only accept return or replacement requests if you receive an item that is physically damaged, defective, or incorrect (different from what you ordered).
- Mandatory Unboxing Video: To claim a replacement or refund for a damaged or defective item, you must record an uninterrupted unboxing video starting from the sealed outer package showing the shipping label, all the way through opening and inspecting the product.
- Damaged or Lost Packages
- If you receive a package that is damaged or tampered with, please record a unboxing video/photo and contact us immediately within 24 hours of delivery.
